Drayton Motors is taking the spread of COVID-19 extremely
seriously. As always, its priority is the safety and well-being
of its staff and customers. Across the Kia network enhanced
processes have been introduced to reduce the risk of passing on
Kia Motors (UK) Ltd will be endeavouring to maintain normal
levels of service in these challenging times. Therefore, Drayton
Motors will remain open for business, supporting its customers
for service and repair work and offering new and used car sales.
In the inevitable instance where team members may fall unwell
and have to self-isolate, Drayton Motors may experience reduced
levels of resource. The dealership asks that if any customers
are feeling unwell or are displaying any symptoms of COVID-19
that they contact the dealership before visiting so that
alternative arrangements can be made where possible.
Drayton Motors will be taking the following actions to help
reduce the risk of spreading the virus:
Cleaning programmes have been increased within the dealership,
especially for those areas touched regularly by team members
Hand sanitiser and facilities will be available for customers
to wash their hands during their visit
Employees will not be shaking hands and will be keeping a safe
As part of normal servicing and valet procedures staff will be
wiping down the steering wheel, buttons/switches, handles and
keys of every vehicle with disinfectant - this process will
also apply to all vehicle deliveries and for demonstrator and
loan vehicles before and after they are used
Although latest guidance suggests packaging on parts and
accessories is not a major source of infection, staff will be
wiping down such items with disinfectant at customer request
All above procedures will continue to be reviewed and updated.
Drayton Motors would like to reassure all customers that it is
taking all advisory and protocol issued by the Government and
Public Health authorities during this time, and in any event of
escalation in this advice guidance will be followed.
Kia Motors (UK) Ltd and Drayton Motors thanks customers for
their continued support.
View Drayton Motors Risk Assesment